Orders placed on swayfight.com are shipped from our store in Long Island City, NY. Please allow 1 to 2 business days for us to pack and ship your order. You will receive a shipping confirmation once your order ships.

In times of high traffic, such as during the holidays, we can experience delays as we process higher volume of orders.

Didn't receive an order confirmation or shipping confirmation? Check your junk folder, or contact us to ensure we have your correct email address.

• Orders $175+: Free standard UPS Ground shipping anywhere in the contiguous US (typically 2–7 business days after leaving our store).
• Orders under $175: Shipping costs are calculated automatically at checkout based on package weight and your destination.

More info: https://www.ups.com/us/en/support/shipping-support/shipping-costs-rates/ups-ground-saver

No, you will never see an extra charge for customs or duties at checkout or delivery. All of our inventory is stocked and shipped directly from our New York store to our US customers. Any initial import costs are already factored into the price of our products, meaning the price you see is exactly what you pay.

To track your order, use the UPS tracking number that you received in your email confirming the shipment of your order. Or, if you’ve created a personal account on swayfight.com, you can log in to your account page and go to Order Status to access the tracking number. Please allow up to 24 hours from receiving your shipment notification for the package tracking to update.

If something seems incorrect with your tracking or your package is taking longer than it should to arrive, send us an email to hello@swayfight.com with your order number and we will figure out where your package is and how to get it to you ASAP.

As a small business, we do everything in our power to ensure your gear gets to you safely and quickly. However, once a package is handed off to UPS, it is completely out of our control. For this reason, Sway Fight Shop cannot be held financially responsible for packages that are lost, stolen, or damaged in transit by the carrier. If your tracking says delivered but you haven't received it, or if your package is lost in transit, please let us know—we are always happy to step in and help you file a claim with UPS.

No, currently we only ship to addresses in the United States, but we are working on expanding to other countries!

As a small business, our team personally inspects every package that leaves our New York store to ensure it meets our quality standards. Because we prioritize hygiene and product integrity, we do not accept general returns for refunds. This strict policy allows us to guarantee that every item you receive from us is 100% brand new, unworn, and pristine.

That said, we want you to be perfectly happy with your order! We gladly accept returns and exchanges under the following three conditions:

• Size Exchanges: To help you get the right size the first time, please refer to our size guides on each product page, which include pictures and heights of our fighter models! If you are still unsure about sizing, please feel free to contact us before placing your order—we are always happy to help. If the fit isn't quite right, we are happy to exchange your item for a different size, provided it is completely unworn, unwashed, and in its original condition. Please note that the customer is responsible for return shipping costs. To initiate an exchange, please email us at hello@swayfight.com.
• Damaged or Defective Items: Because we inspect everything before it ships, damages are rare! However, if there is a physical flaw or defect with your item upon arrival, please send a photo and your order number to hello@swayfight.com and we will gladly issue a full refund or send a replacement.
• Order Errors: 
  If we accidentally sent the wrong item, that's on us! Email us at hello@swayfight.com with your order number and we will immediately make it right with a refund or by sending the correct item.
  

Because we do a lot of limited edition drops, sometimes products come back, and sometimes they don't! If we do plan on bringing a sold-out item back, we will open up pre-orders so you can secure yours. If an item isn't returning, we will not offer pre-orders once it sells out. Please note that any dates on pre-orders are estimated—because of the nature of manufacturing, your order could ship a little sooner or a little later than projected.

We are fortunate enough to have an amazing community, and our products tend to sell out really quickly. Because we are a small business, we batch-produce all of our gear to manage demand and ensure we maintain the highest possible quality standards. Limiting our production runs allows us to keep a close eye on every item that leaves our store.

We don't have a strict set timeline for releasing new products, but we try to drop something new every couple of months. We typically design larger core collections and supplement them in between with smaller capsule collections, limited-edition products, or new colorways. The best way to find out about new drops is to follow us on Instagram or sign up for our newsletter. As a bonus, we sometimes give our newsletter subscribers early access to our limited-edition drops!

The short answer is: probably! We are hard at work developing new products for gyms, fighters, and people who train. We are expanding our product line slowly but surely because, as a small business, we want to make absolutely sure that every single product we ship meets our strict quality standards. We know we are building an amazing, dedicated following, and we love seeing how excited you are for what comes next out of SWAY!

Proper maintenance is essential to keeping your gloves and shin guards in top condition and preventing the stitching holes from warping. Please follow the specific care instructions for your gear's material below:

• Wipe down after every use: Sweat leaves behind salt and moisture that will quickly break down the leather if left untreated. Thoroughly wipe down your gear after every single session using just a damp cloth. Avoid harsh chemicals.
• Air dry only: Remove your gear from your gym bag and let it air dry naturally. Never apply direct heat (like a radiator or hair dryer) to speed up the process, as this will dry rot the material.
• Avoid the sun: Never leave your gear out in direct sunlight, as the UV rays and heat will permanently damage and warp the leather.

Do NOT machine wash your gear as this will damage its material and structural integrity.

To keep your shorts looking vibrant and to protect the thick elastic waistbands, follow these washing guidelines:

• Wash inside out: Always turn your shorts inside out before throwing them in the wash. This protects any printed logos, embroidery, and the outer material from friction against other garments.
• Wash on cold: Run them on a gentle cycle using cold water and a mild detergent. Avoid using fabric softeners and bleach, which can break down the fibers and ruin the fabric's durability and moisture-wicking properties.
• Air dry flat or hang dry: Laying your shorts flat to dry or hang drying them is the safest way to preserve the material. High heat from a machine dryer will quickly degrade the elastic waistband and can shrink or damage synthetic fabrics. Never iron them.

To keep your hand wraps fresh, elastic, and free of odor, we recommend washing them after every use.

• Use a wash bag: Always place your loose wraps in a mesh laundry bag before putting them in the washing machine. This prevents them from tangling into a massive knot or stretching out around your other clothes.
• Wash on cold: Run them on a gentle cycle with cold water and a standard, mild detergent. Avoid bleach or heavy fabric softeners.
• Air dry only: Hang your wraps over a drying rack, shower rod, or chair to dry naturally. Never put them in the dryer—the high heat will permanently ruin the elasticity and degrade the Velcro.
• Roll for storage: Once they are completely dry, roll them back up tightly. This keeps them crisp, wrinkle-free, and easy to apply for your next training session.

Most of our gear is proudly made in Thailand, with the exception of a few items like our youth gloves and mouth guards. If an item is made in Thailand, we will always clearly note it right on the product page!

Our goal has always been to make high-quality fight gear as accessible as possible. Instead of artificially marking up our products just to offer big discounts later, we focus on keeping our everyday prices as low and fair as we can year-round. While we do occasionally run a special promotion or offer perks to our newsletter subscribers, our main priority is making sure you get the best possible value on our gear any day of the year.

Yes, we have a physical store located at 49-16 11th street, Long Island City, NY 11101. You can also find us on Google Maps. 

We are currently only open on Fridays, Saturdays and Sundays. Please visit our Contact US page or our Instagram account @swayfight for our hours, as these may change.

If you would like to make a custom/bulk order, visit our SWAY STUDIO page or contact us at hello@swayfight.com and we will get back to you in 1 to 2 business days.